Shipping Policy
Processing time:
Orders are processed within 2–3 business days.
Domestic shipping:
- Standard shipping: 5–10 business days
📦 Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days.
In the event of a significant delay, we will notify you via email.
Wrong address disclaimer
It is the customer’s responsibility to ensure that the shipping address entered at checkout is accurate and complete.
We work quickly to process and dispatch orders, so there is only a short window to correct errors. If you entered an incorrect address, please contact us immediately at support@paramparatantra.com.
Undeliverable orders
Orders returned to us due to incorrect shipping details, failed delivery attempts, or refusal to accept the package may be subject to a restocking fee. Any additional shipping costs will be borne by the customer.
Lost or stolen packages
Parampara Tantra is not responsible for lost or stolen packages once marked as delivered. If your tracking shows “Delivered” but you have not received the package:
- Check with neighbors or building security
- Contact the local courier service
- File a report with local authorities if required
Return request window
Parampara Tantra allows customers to initiate a return within 48 hours of receiving their order.
Please note:
- The product must be unopened, unused, and in original packaging with all tags intact
- Returns are subject to approval as per our Return & Exchange Policy
- Delivery is free throughout India
Out-of-stock item process
If any item in your order is out of stock, Parampara Tantra will hold the order until all items are available. If the delay is extended, we will contact you with the option to modify or cancel the order.
Acceptance
By accessing our website and placing an order, you agree to this Shipping Policy.
Contact information
For any shipping-related questions or concerns, contact us at:
📧 support@paramparatantra.com
🌐 www.paramparatantra.com