Terms & Conditions
1. Information About Us
www.paramparatantra.com is a website operated by ParamparaTantra (Globolosys Fashion Pvt. Ltd.).
📧 Email: team@customercareparamparatantra.co.in
2. Your Status
By placing an order through our site, you warrant that:
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You are legally capable of entering into binding contracts.
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You are a resident of one of our serviced countries.
3. How the Contract Is Formed Between You and Us
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After placing an order, you will receive an email or message acknowledging that we have received your order.
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This acknowledgment does not mean your order has been accepted.
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Your order constitutes an offer to purchase a product from us, subject to availability and acceptance.
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Acceptance will be confirmed by a Dispatch Confirmation message.
Once you place your order, processing begins immediately. You can cancel your order only if the order status allows it:
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If you placed the order through a ParamparaTantra account, cancellation can be managed through your account.
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If you placed it as a guest, use the link provided in your order confirmation email.
The contract applies only to those products listed in your Dispatch Confirmation.
We reserve the right to refuse any order for any reason.
By submitting your order, you confirm that:
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All provided details are accurate and complete.
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You are authorized to use the selected payment method.
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Sufficient funds are available to complete the purchase.
4. Availability and Delivery
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Orders will be fulfilled within the delivery timeline mentioned in the Dispatch Confirmation, or within 30 days, unless exceptional circumstances arise.
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Typical delivery time: 2 to 7 business days (India).
5. Price and Payment
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All prices are displayed on the website in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
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Delivery charges (if applicable) are shown separately and must be paid in advance.
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Accepted payment methods are listed on the website and are valid once funds are cleared.
Prices may change without notice, but confirmed orders will not be affected.
If a product is incorrectly priced, we will:
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Charge the lower price if the correct price is lower; or
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Contact you before dispatch to confirm if you wish to continue with the order.
We are not obligated to sell products at an obviously incorrect price.
Only one promotional code can be used per order.
6. Our Returns & Exchange Policy
Once your order is delivered, you may raise a return or exchange request (if eligible) within the allowed period via “My Orders” on our website or app.
To qualify for return or exchange:
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Products must be unused, unworn, unwashed, undamaged, and in their original packaging with all tags intact.
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An unboxing video is required as proof of condition at delivery.
Refunds:
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Refunds for returned products will be issued in the form of a gift coupon once the product reaches our facility and passes the quality check.
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The gift card will be issued within 5–7 working days after receipt and sent via email or WhatsApp.
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No cash refunds will be provided. Gift coupons are valid for a lifetime.
Exchanges:
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Exchange orders will be shipped to your original address at no extra cost within India.
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Only one exchange per order is allowed within India.
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For international exchanges, shipping costs must be borne by the customer.
Orders can be canceled if the order status allows it through “My Orders.”
ParamparaTantra reserves the right to cancel or verify any order before shipping without prior confirmation.
For assistance:
📧 team@customercareparamparatantra.co.in
7. Our Liability
If we fail to deliver, deliver incorrect products, or products arrive damaged or defective, our responsibility is limited to:
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Correcting the shortage or non-delivery;
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Replacing or repairing the products; or
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Refunding the amount paid for the affected items.
We may request proof (e.g., images or videos) before processing a refund.
We are not liable for any indirect or consequential losses, including loss of revenue, profit, business, goodwill, or data.
Our total liability shall not exceed the amount paid for the product in question.
We do not exclude liability for death, personal injury, or fraud caused by our negligence.
8. Intellectual Property Rights
All content, designs, and materials on www.paramparatantra.com are the exclusive property of ParamparaTantra.
Unauthorized reproduction or commercial use is strictly prohibited.
9. Written Communications
By using our website, you agree that communication will be primarily electronic (email, SMS, or website notifications).
These communications satisfy all legal requirements for written correspondence.
10. Events Outside Our Control (Force Majeure)
We are not liable for any delay or failure caused by events beyond our reasonable control, including but not limited to:
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Strikes, lockouts, or industrial disputes
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Natural disasters
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War or terrorism
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Transportation or network disruptions
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Government restrictions or regulations
During such events, our obligations will be temporarily suspended. We will make reasonable efforts to minimize the impact.
11. Waiver
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Failure to enforce any right or obligation under these Terms does not constitute a waiver.
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Any waiver must be in writing to be valid.
12. Entire Agreement
These Terms & Conditions, along with referenced documents, represent the entire agreement between you and ParamparaTantra, superseding all prior communications or understandings.
13. Our Right to Vary These Terms
We may update or modify these Terms at any time to reflect:
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Market or business changes
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Technological updates
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Legal or regulatory adjustments
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System improvements
You will be bound by the Terms in effect at the time of your order.
14. Law and Jurisdiction
These Terms are governed by the laws of India.
All disputes are subject to the exclusive jurisdiction of Indian courts.
15. Discount Code Terms and Conditions
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Official ParamparaTantra discount codes provide a specific percentage off your next order at www.paramparatantra.com.
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Enter the code in the “Apply Coupon” section during checkout.
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Each code is valid for one-time use per customer and cannot be combined with other offers.
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No cash alternative is available.
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Exclusions may apply (e.g., sale items, new arrivals, premium collections, or shipping).
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ParamparaTantra reserves the right to withdraw or modify any discount code at any time.
16. Third-Party Content and Social Media
By tagging or responding with #ParamparaTantra, you grant ParamparaTantra and its affiliates a worldwide, perpetual, royalty-free license to use your content (photos, videos, reviews, etc.) on social media and marketing materials.
We may display, reproduce, or edit such content for promotional use, including your username or image.
You remain responsible for ensuring that your content does not infringe any rights or contain unlawful material.
17. Partial Payment Clause
A partial payment of ₹100 is required as a non-refundable code fee to proceed with certain orders or services.
This amount will be adjusted against your final order value but will not be refunded in case of cancellation or non-completion.